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Frequently Asked Questions
1. Are you a factory or trading company?
We operate 4 factories and two burgeoning overseas facilities. We function as both a manufacturer and a trading company to offer a seamless, comprehensive service with competitive pricing.
2. How is the installation process handled?
We provide meticulous installation guides in English and detailed schematics post-delivery. Remote video instructions are also available to ensure a smooth setup.
3. What is the typical delivery timeframe?
Delivery usually ranges from 7 to 30 days, depending on the order quantity and specific color requirements.
4. How can I obtain a project quotation?
If you have drawings, we can provide a swift quotation. Without a design, our engineers will craft preliminary drawings for your approval before finalizing the quote.
5. What is the process for placing an order?
Inquiry → Customize/Quote → Design Recommendation → Discussion → Finalize Price/Dimensions → Contract/Deposit → Production → Quality Ready → Balance/Delivery → Future Collaboration.
6. Which transportation modes are available?
We offer versatile methods including sea shipping, steam transport, and rail transport. We can accommodate other preferences upon request.
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