Frequently Asked Questions
How can I get a sample?
Please contact us for sample details. Normally, free samples of crystal pendants are provided, while full lighting frames may incur a charge.
What is your typical lead time?
We keep common products in stock with a 15-day delivery window. Customized items are subject to negotiation.
How do you ensure product quality and longevity?
We maintain a high-quality line with strict inspections during production and spot checks before shipment. We offer a 3-year product guarantee.
What color temperatures are available?
Warm white (2200k-3000k), Natural white (4000K-4500K), and Cool white (6000K-6500K).
Do you support OEM/ODM and custom branding?
Yes, we welcome OEM & ODM orders. We can print your logo on products and packaging according to MOQ requirements.