Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What is the lead time for orders?
Samples need 3-5 working days, while mass production products typically require 7-10 days.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ; 1pc for sample checking is available to start.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping are also optional.
Do you offer a guarantee for the products?
Yes, we provide a 2-5 years warranty on our products depending on the specific model.
How do you handle faulty products?
Our products have a defective rate under 0.2%. During the guarantee period, we will send replacements or repair defective batch products as per the situation.
Bright Light Bulb
