Frequently Asked Questions
Can you provide free samples?
Yes, though the courier fee should be covered by your side.
What is the expected lead time?
Samples typically take 2-4 days, while mass production requires 25-30 work days depending on order quantity.
What is the warranty period for the LED bulbs?
We offer a 1-5 year warranty based on the specific product range. We replace products or accessories if damage is due to quality issues.
Can I customize the products with my logo?
Yes, printing your logo on LED light products is supported and welcome.
How do you manage product quality and faults?
Our products maintain a defective rate below 0.3%. We also provide 0.3-0.5% extra parts with orders and offer replacements during the guarantee period.
What are your shipping methods?
Sample orders are usually shipped via DHL, UPS, FedEx, or TNT (3-5 days). Large quantity orders are typically shipped by sea.
Bright Light Bulb
