Frequently Asked Questions
What is the warranty period for this chandelier?
This Maria crystal chandelier comes with a 6-year warranty, ensuring long-term reliability and performance.
Are the LED bulbs included with the fixture?
Yes, the chandelier includes 15 pieces of LED E14/E12 bulbs, so it is ready for installation immediately upon arrival.
Can the size or color be customized to fit my room?
Absolutely. We offer customization options for both size and colors to meet your specific interior design requirements.
How is the product protected during international shipping?
We use high-security export packaging which includes polyfoam, a carton box, and a plywood frame to prevent any damage during transit.
What happen if some crystal parts are broken during delivery?
We provide more than 4% extra spare parts with every order. Additionally, we offer a refund for products damaged during shipment.
Can I see the actual product before it is shipped?
Yes, we provide product videos and photos for your approval before the delivery is finalized.
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