Q1: How can I get a discount?
We provide competitive pricing. Discounts are available for minimum order quantities of approximately 500 pieces. We also run periodic promotions.
Q2: What is the shipping lead time?
RTS products ship within 15 days of full payment. Customized products typically ship within 45 days after deposit receipt.
Q3: What are the shipping methods and delivery times?
We use UPS/DHL/FedEx (7-10 days), EMS (10-15 days), or sea freight (45-60 days) depending on the order volume.
Q4: What customization options do you offer?
Customization is available for color, logo, shape, and packaging. Please provide your specific requirements for a detailed consultation.
Q5: Can I visit your production facility?
Yes, visitors are welcome at any time. We can arrange airport or station pick-up for your convenience.
Q6: Are the wall lamps suitable for outdoor use?
Yes, models with P65 sealing design are specifically built to be waterproof for balconies, hallways, and outdoor porches.